Industries · Logistics
Tribble fills in every lane of the tender. Operations signs off.
Lane sheets, customs, emissions, claims and peak plans, answered from what your operations, trade compliance and risk owners already approved.
Bid season · every open tender at once
Tribble carries one approved change into every open tender.
Shippers bid their freight in the same few months, so your team works a dozen tenders at once, each in the shipper’s own template. When operations approves this year’s peak season plan, Tribble updates every open tender that used last year’s, and leaves the ones already submitted as they went.
- Every open tender on one calendar, with its due date and what’s answered
- One approval updates each open tender that used the old answer
Each updated answer shows its new source, its owner and the approval date
Cross-border and customs · CTPAT and OEA
Tribble answers the border questions and leaves classification to your licensed brokers.
Cross-border lanes bring their own questionnaire: CTPAT and OEA status, FAST drivers, the crossings you use and how you screen restricted parties. Tribble answers each from your trade compliance records. A question no approved answer covers, like a request to classify the shipper’s goods in the bid, goes to your licensed customs broker in Teams.
- CTPAT, OEA, FAST and border crossing answers from your trade compliance records
- A request to classify the shipper’s goods goes to your licensed customs broker, in Teams
Every answer names the record it came from and who approved it
Lane reviews · Tribble Engage
Tribble briefs your account director before every lane review.
Every quarter your account director walks each shipper through its lanes, and last quarter’s asks come back. Thirty minutes before the call, Tribble posts a brief in Teams: what moved, what the shipper asked last time, and the approved answer for each, with its source. On the recorded call, live suggestions stay on those answers, and the follow-up goes to Outlook drafts.
- A brief before each lane review: what moved, what’s still open, and the approved answer for each
- Live suggestions on recorded calls, with consent
- Follow-ups drafted to Outlook, so you send and archive as you do today
Emissions · SmartWay, GLEC Framework and ISO 14083
Tribble remembers which emissions method each shipper was given.
Shippers count your emissions in their own Scope 3 reporting, so they ask how you calculate them: SmartWay data, the GLEC Framework or ISO 14083, measured fuel or default factors. Tribble answers from the methodology statement your sustainability director approved, and keeps each version, who approved it and every questionnaire it went into. When the method changes, you can see which shippers have last year’s.
- Methodology, SmartWay, fleet and fuel answers from your approved sustainability documents
- Each version, its approver and every survey and tender it went into
Every version keeps the name of the person who approved it, and the date
Clarification rounds · liability and claims
Tribble answers round two the way your submission answered round one.
After the first round, the shipper’s sourcing team comes back with questions about what you submitted, most of them on liability, claims, insurance and subcontracting. Tribble answers each from the answer that went into your submission and the position your risk and claims director approved, so round two says what round one said.
Everything in a shipper’s tender pack, and who owns each part.
Grouped by who owns the answer. Every one draws on the same approved service guide, positions, records and past tenders.
| Document | What it asks for | Answer it with |
|---|---|---|
| Operations and service | ||
| Lane bids | Transit, pickup days and equipment for every lane. Rates come from your pricing team | RFP automation → |
| Shipper RFPs and RFIs | Company profile, network, capacity, technology and service commitments | RFP automation → |
| Peak season and continuity plans | Surge capacity, cut-off times, backup facilities and contingency routes | Proposal automation → |
| Tender clarification rounds | The shipper’s questions about your submission, answered the way you answered the first time | RFP automation → |
| Risk, claims and onboarding | ||
| Transportation agreements | Cargo liability, claims windows, insurance and subcontracting, clause by clause | Proposal automation → |
| Carrier and vendor onboarding packets | Operating authority, tax forms, banking, EDI setup and the shipper’s routing guide | RFP automation → |
| Insurance certificates | Cargo, auto liability and warehouse legal liability, with the shipper as certificate holder | Proposal automation → |
| Trade and security | ||
| Customs and cargo security | CTPAT, AEO and OEA status, FAST drivers, TAPA and border crossings | Proposal automation → |
| Security and data questionnaires | TMS and WMS security, EDI and API connections, shipment data handling | Security questionnaires → |
| Sustainability | ||
| Emissions and sustainability surveys | SmartWay, GLEC Framework and ISO 14083 methods, fleet and fuel, CDP and EcoVadis requests | Proposal automation → |
Tribble works from the transit standards, tenders and claims files your teams already keep.
Your service guide and positions in SharePoint, past tenders and lane sheets in Google Drive, SOPs and peak plans in Confluence, shipper accounts in Salesforce. Tribble connects to them and keeps each one’s permissions.
A general AI tool guesses your transit times. Tribble uses the ones operations approved.
| Compare | Generic AI | |
|---|---|---|
| Answers from | Public training data | Your transit standards, records, positions and past tenders |
| Transit | Can promise a transit you don’t run | Only what operations approved, lane by lane, or routed to operations |
| Rates | Can invent a number | Left to your pricing team |
| Customs classification | Can guess a tariff code | Routed to your licensed customs broker |
| When the peak plan changes | Nothing updates | Every open tender that used it picks up the new one |
| When a shipper asks what you told them | No record | Which version each shipper received, who approved it and when |
Proof from a team doing the same work.
Customer story · Outsourced services
How TaskUs built a governed sales knowledge base by answering RFPs
Read the TaskUs story →Rated by the teams that use it.
Fall 2026, across RFP, AI Sales Assistant, AI Meeting Assistants, AI Proposal Generator Tools and Sales Analytics. Source: G2.com, Inc. Read the reviews on G2 →
FAQ
Common questions.
Does Tribble fill in rates?
No. Tribble answers the service side of a tender, lane by lane, from what operations approved. Rates and accessorials stay with your pricing team.
Does Tribble promise transit times or decide customs classification?
No. Tribble drafts answers from the transit standards, records and positions your owners approved, with the source on each, and your owners approve them. Classification stays with your licensed customs brokers.
What happens to a lane our transit standards don’t cover?
Tribble routes it to operations in Teams with the lane attached and names what’s missing. The reply becomes the answer for this tender and is saved for the next one.
What happens to open tenders when we approve a new peak season plan?
Tribble updates every open tender that used the old plan. Tenders already submitted stay as they went, and each answer’s record shows which version went where.
Can Tribble answer a clarification round?
Yes. Tribble answers each clarification from the answer you submitted and the position your owner approved, including questions about your exceptions to the shipper’s transportation agreement. A question no approved answer covers goes to its owner.
Does Tribble answer emissions questionnaires?
Yes, from your approved methodology statement, emissions report and SmartWay records. Tribble keeps a record of which method each shipper received.
Does Tribble need access to our TMS or shipment data?
No. Tribble works from documents: your service guide, records, positions and past tenders. It doesn’t connect to your TMS, WMS or shipment data, and each source keeps the permissions it already had. Tribble itself is SOC 2 Type II compliant.
Can account directors use Tribble in lane reviews?
Yes. Tribble Engage briefs them in Teams before each review, answers in Teams or Slack with the source attached, suggests answers live on recorded calls, and drafts the follow-up to Outlook.
Bring the tender that’s due next.
Send a redacted lane sheet, sustainability survey or shipper RFP. We’ll answer it from your own material on the call, and show you which questions Tribble would route to operations, trade compliance and risk. If you don’t have one handy, we’ll use ours.
Book a working session